Baymac Member Services Newsletter June 2016   Volume 16-03

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ANNUAL MESSAGE FROM THE CEO

The aviation community is our community.  We are part of it and we serve it with great pride, care and diligence.  Our core mission has always been, and will remain, to “Protect the Health and Welfare of Aviation Professionals and Their Families”.
The consistent growth in our global membership demonstrates that our approach to this mission is effective in meeting the needs of our members and their families.

On completion of our annual review, I wish to thank our members, our strategic partners and our Team, all of whom contributed to another year marked by consistent growth in our Member Services for the fourth consecutive year.

Baymac’s core focus remains unchanged. We will continue to focus on making tailored, world class, reliable and high value financial, insurance, legal and management services available to global aviation professionals and their families through our strategic partners.

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Direct and personal attention to client questions and issues will remain a hallmark feature of Baymac’s client support approach. Baymac membership will remain a critical component to these services as it allows members to change occupation and/or employers and continue to receive many of the benefits without interruption. The Baymac professional member’s group, composed of Baymac members, is essential in providing access to transportable world class health and loss of income protection at prices that are not available to small groups or individuals.

The demand for global health care protection has grown consistently and is expected to continue for the next 12 month business cycle. For the first time in four years, we experienced a modest policy cost increase in health insurance premiums provided by Clements Worldwide. Responses from members and policy renewal rates remain very positive. The policy coverage, cost and reliability remain extremely competitive and attractive.  Our members continue to show great interest in the value of these services and to obtain from Clements Worldwide new options which they have made available.

Cabin Crews, Management & Staff and other aviation professionals have received increased attention and support from Baymac in 2016. Based on their requests for service, Baymac has obtained health care and loss of income insurances tailored specifically for these professionals in the aviation community. We continue to see increased interest from these groups which has been encouraging.

Strategic relationships have been instrumental in developing our ability to meet the needs of the aviation industry. As our membership groups have grown, those relationships have become stronger and are enabling us to obtain for our members a wider range of services at extremely competitive prices. This trend is expected to continue as growth continues.

We look forward to another year of supporting you our members and to adding new products and services designed to meet your needs and those of the aviation professionals and their families. We thank you for your continued feedback and support.

Tracy Bennett

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PILOT’S LOSS OF INCOME COVERAGE – REDUCED 20%
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Baymac is pleased to announce that we recently negotiated a 20% reduction in Loss of Income Protection Policies for international pilots.   That reduction will be automatically applied to all new and renewed international pilot policies.  This incredible reduction has been made possible, in part, by the support from our members

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which led to a significant and rapid growth in pilot interest.   Demand for Loss of Income protection has significantly exceeded our expectations.   Baymac will continue to negotiate with our insurance providers to offer all members the best and most reliable protection at the best prices possible.   Our membership growth improves our ability to obtain better policies for better prices.

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NEW!!!  MEMBER LOYALTY PROGRAM
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Baymac has recently initiated a member loyalty program to return rewards to members that support the growth that benefits us all.  When you are responsible for a new member joining our group and purchasing a policy, we will reward you directly. You will receive the loyalty reward whether the new member identifies you or we confirm

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the referral by another means.  Loyalty rewards will be paid out semi-annually. Those rewards can be applied to your membership fees or applied to other services.  Your Baymac representative will send you an email, in June, that provides the program details and values.  If you do not receive an email, please contact us and we will call you to provide program details.

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NEW!!!  CABIN CREW, MANAGER AND ENGINEER SERVICES
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Cabin Crews, aviation managers, aviation engineers and other aviation professionals have received increased attention and support from Baymac in 2016.  Based on their requests for service, Baymac has obtained health care and loss of income insurances tailored specifically for these professionals in the aviation community.  We continue to

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see increased interest from these groups which has been encouraging.  These new programs will compliment the program initially developed for pilots and will be available to any Baymac member that is employed as Cabin Crew, aviation management or other aviation professional.  Local insurance laws prevent our members employed or residing  in USA, Canada, Australia and Switzerland from obtaining this cover.  If you are employed as Cabin Crew, aviation management or aviation professional, you should expect to see Facebook announcements and email notices, by the end of June 2016, regarding release of the new plans.  We look forward to your participation and believe that you will find this program a superior value for you.

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NEW!!! DEDUCTIBLE OFFSETS
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Baymac members that use their GlobalCare Health Plan as “top-up” coverage can now offset their annual deductible cost. Payments made under their company provided health care cover or other insurance ie. their primary health care plan, will be subtracted from the GlobalCare Health Plan deductible.
For example, let’s consider members that have a $500 GlobalCare Plan deductible.  If they have already paid $500, in medical expenses under their primary health care plan, their GlobalCare deductible will be reduced by $500 to zero.

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LEGAL SERVICES

We are thankful to Stewarts Law for their continued support and the services provided by them to our members.  While there were very few cases last year, we have seen several aircraft accidents and incidents that required professional legal support.  Stewarts continues to provide an initial free consultation to our members in a number of areas including aircraft incidents and family matters.

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PILOT’S GLOBAL CARE HEALTH COVERAGE

The demand for pilots’ GLOBAL CARE health protection has also grown consistently and is expected to continue over the next few years.  The growth in this coverage is primarily due to a decline in the coverage provided by employers in an effort to reduce employer costs.  This year, again, we have seen multiple cases where our coverage has prevented financial catastrophe

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for pilots and their families.  We take great pride in helping to protect these families. For the first time in four years, we experienced a policy cost increase.  We were able to negotiate changes in the product terms and provide new options to ensure attractive and affordable protection for our members.  Member responses and policy renewal rates remain extremely positive. Our policies still cover areas not covered by other policies on the market.  Our policies still remain fully capable of serving as top-up insurance or as stand-alone primary coverage. With very few exceptions, our policies are still transportable.  Our pilots typically take their policies and their coverage with them wherever they go and whenever they go to new locations depending on the local laws.  Our policy remains a superior product in terms of policy coverage, cost and reliability.

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INTERNATIONAL PENSION SERVICES

In response to growing interest in individual and corporate pensions, we are completing arrangements to provide our members with access to international pension programs with our strategic partner, Equilibrium Pensions, on the tax neutral Isle of Man.  We will send our members more detailed information later in June 2016. Please contact us if you have any questions regarding the available pension programs.

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CLAIMS UPDATES AND ADVICE

For the fourth straight year, Baymac members have no outstanding disputed claims regarding GlobalCare Health Plan or Loss of Income policies.  Baymac’s strategic alliance with Clements, as a  Lloyd’s of London cover holder, ensures that all claims are well managed and paid. Instructions for filing claims are included in each policy.  If you do not have your GlobalCare Health policy with you and you need to file a claim, you can reach the claims representative in the U.S. at +1 202 478 6589 or +1 800 693 1087 or cps@clements.com    The same applies to Loss of Income claims.

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CONTACTING US

For personal and direct attention, please contact us if you have any questions regarding the services available to you through your Baymac membership.
Call us at +971 55 111 3674 or send us an email at info@baymac.net

If you cannot call us due to time zone differences, send an email request to info@baymac.net and we will call you back at a suitable time.

USEFUL LINKS

India’s Aviation Ministry to empower passengers 11 June 2016.

First Ship-To-Shore Drone Delivery Test 11 June 2016.

Aviation Week.

Aviation Around the World.

Careers at Dubai Airports.

Baymac Home Page.